Transform how your team ships software.

DevOps breaks down silos between development and operations—enabling teams to deploy faster, recover quicker, and deliver more reliable software through automation, collaboration, and continuous improvement.

Deployment Pipeline

From commit to production

Tests passed • 42 checks
Security scan clean
Building containers...
Canary deployment
Production rollout
Average deploy time8 minutes
#1 DEVOPS PRINCIPLE

Rapid Feedback Loops

Fast feedback is how any system grows quickly. DevOps thrives on continuous feedback at every stage of development—from your IDE to production monitoring to customer insights.

IDE Feedback

⚡ Instant

  • • Real-time linting
  • • Code suggestions
  • • Autocomplete
  • • Type checking

Pair Programming

⚡ Instant

  • • Real-time collaboration
  • • Knowledge sharing
  • • Immediate code review
  • • Design discussion

Pre-commit Checks

⚡ Seconds

  • • Git hooks
  • • Format checks
  • • Unit tests
  • • Security scans

Code Review

⚡ Minutes

  • • Peer feedback
  • • Design review
  • PR comments
  • • Approval gates

CI/CD Pipeline

⚡ Minutes

  • • Automated tests
  • • Integration tests
  • • Performance tests
  • • Build verification

Product Review

Hours - Days

  • • Backlog refinement
  • • Feature validation
  • • Stakeholder review
  • • Business alignment

Pre-release & Rollout

Hours - Days

  • QA & UAT
  • • Load testing
  • • Feature flags & canary
  • • Gradual rollouts

Production Metrics

Hours - Days

  • • Performance tracking
  • • Error monitoring
  • • User behavior
  • • Quality metrics

Customer Feedback

Days - Weeks

  • • User interviews
  • • Feature requests
  • • Support tickets
  • • Usage analytics

Blameless Retrospectives

Weeks

  • • Post-mortems
  • • Root cause analysis
  • • Team learnings
  • • Process improvements

The faster you get feedback, the faster you can iterate. Elite teams measure feedback loops in minutes, not days—enabling dramatically higher deployment frequencies and faster recovery times.

On-demand

Elite deployment frequency

< 1 hour

Elite recovery time

< 5%

Elite failure rate

Source: DORA Research

Core DevOps Principles

These principles guide successful DevOps transformations across organizations of all sizes

Collaboration

Break down silos between development, operations, security, and business teams. Create cross-functional teams with shared goals and metrics.

  • Shared on-call responsibilities
  • Joint planning sessions
  • Unified toolchains

Continuous Everything

Automate and streamline every phase from development to deployment. Build feedback loops at every stage to catch issues early.

  • Continuous Integration (CI)
  • Continuous Deployment (CD)
  • Continuous Monitoring

Reliability & Security

Build security and reliability into every step. Shift left on testing and security. Make systems observable and resilient by design.

  • Automated security scanning
  • Chaos engineering
  • Comprehensive observability

DevOps in Practice

Real examples of how DevOps principles transform software delivery

Typical CI/CD Pipeline

1

Developer pushes code

Git commit triggers pipeline

2

Automated tests run

Unit, integration, security

3

Build artifacts

Docker images, packages

4

Deploy to staging

Automated deployment

5

Production release

Blue-green or canary

Infrastructure as Code (IaC)

# terraform/main.tf

resource "aws_instance" "web" {
  ami           = "ami-0c55b159"
  instance_type = "t2.micro"

  tags = {
    Name = "production-web"
    Team = "platform"
  }
}

Version control your infrastructure just like application code

Key Metrics

Deployment Frequency12/day
Lead Time2.5 hrs
MTTR45 min
Change Failure Rate8%

Across the tech stack

Build technical knowledge, best practices, and problem-solving skills for all experience levels.

Learn More

Enterprise DevOps

Ensure every engineering team has what they need to support enterprise-level delivery and scale.

Learn More

Essential DevOps Tools & Practices

Build a modern software delivery pipeline with these foundational components

Version Control

Git, GitFlow, trunk-based development. Everything starts with code collaboration.

GitHub, GitLab, Bitbucket

CI/CD Pipelines

Automate build, test, and deployment processes for rapid delivery.

Jenkins, GitHub Actions, GitLab CI

Infrastructure as Code (IaC)

Define and provision infrastructure through code for consistency.

Terraform, AWS CloudFormation, Pulumi

Monitoring & Observability

Track system health, performance, and user experience in real-time.

Datadog, New Relic, Prometheus

ISTE Seal

Level 3 ESSA

Digital Promise

Real Impact of DevOps Transformation

200x

More frequent deployments

Elite performers vs low performers

2,604x

Faster time to recover

From incidents and outages

7x

Lower change failure rate

Fewer rollbacks and hotfixes

Source: State of DevOps Report 2024

Introduction

What is DevOps?

Understanding the culture and practices that transform software delivery

Culture

Collaboration between development and operations teams

Practices

Automation, CI/CD, and infrastructure as code

Speed

Deliver software faster while maintaining reliability

DevOps stands for development and operations and is both a culture and a set of practices aimed at bridging the historic divide between software engineering and IT operations.

A DevOps culture encourages collaboration, continuous improvement and automation to accelerate software delivery while maintaining reliability. It emphasises cross‑functional teams, shared objectives and regular collaboration to break down silos and deliver value to customers.

DevOps is a professional movement that unifies development and operations with the goals of delivering software faster, ensuring quality and enabling continuous improvement.

Core Principles

The foundational tenets that guide DevOps practices

Collaboration & Communication

  • • Cross‑functional teams working together
  • • Shared responsibility across the lifecycle
  • • Regular meetings to align priorities
  • • Building trust through transparency

Continuous Integration & Delivery

  • • Frequent code integration
  • • Automated testing and deployment
  • • Short feedback loops
  • • Risk reduction through automation

Automation & IaC

  • • Automated builds and deployments
  • • Infrastructure as Code for consistency
  • • Reduced manual errors
  • • Self‑service provisioning

Monitoring & Feedback

  • • Real‑time application monitoring
  • • Centralized logging and analytics
  • • Data‑driven decision making
  • • Quick incident response

Security Integration

  • • Shift‑left testing and security
  • • Built‑in vulnerability scanning
  • • Early detection of issues
  • • Compliance automation

Continuous Improvement

  • • Regular workflow evaluation
  • • Learning from failures
  • • Blameless post‑mortems
  • • Innovation without fear

DevOps Practices

Practical applications across the software lifecycle

Planning and Collaboration

Teams work together to define requirements, user stories and architecture. Lean and agile methods help prioritise work and eliminate waste.

Tools: Jira, Trello, Azure DevOps for backlog management and collaboration

Building and Continuous Integration

Code is integrated and built frequently with automated tests verifying functionality. Version control extends beyond code to infrastructure, configuration and documentation.

Tools: Git, GitHub Actions, GitLab CI, Jenkins

Testing and Quality Assurance

Shift‑left testing means unit, integration, performance and security tests run early and often. Automated testing reduces manual effort and provides quick feedback loops.

Practices: Test-driven development, automated regression testing, continuous testing

Release and Deployment

CI/CD pipelines automate deployments to various environments ensuring repeatability. Blue/green deployments, canary releases and feature flags reduce risk when introducing changes.

Tools: Kubernetes, Docker, Terraform, Ansible

Monitoring, Operations and Feedback

Continuous monitoring of performance, logs, user behaviour and business metrics ensures issues are detected early. Customer feedback loops and analytics drive product improvements.

Tools: Prometheus, Grafana, ELK Stack, Datadog

Security and Compliance

DevSecOps integrates security at every stage. Automated vulnerability scans, static code analysis and compliance checks are built into pipelines.

Focus: Protecting source code, credentials, and implementing automated compliance checks

Real-World Examples

How leading organizations implement DevOps principles

Case Study

Daimler Trucks North America

Collaborated with IBM to build a predictive maintenance platform integrating data from vehicle sensors, maintenance records and environmental factors.

Outcomes:

  • • Reduced unscheduled downtime
  • • Improved customer satisfaction
  • • More efficient maintenance processes
Case Study

JAMF Software

Adopted DevOps tools including Jira, Bitbucket and Bamboo to build a comprehensive CI/CD pipeline automating code integration, testing and deployment.

Outcomes:

  • • Faster release speeds
  • • Enhanced collaboration
  • • Increased automation
  • • Built-in security checks (DevSecOps)
Case Study

NBCUniversal

Integrated UrbanCode and cloud solutions to transform their release process and dramatically reduce testing time.

Outcomes:

  • • 75% reduction in release time
  • • Weeks of testing reduced to hours
  • • Increased business agility
Case Study

Large U.S. Federal Agency

Partnered with Deloitte to adopt automated pipelines, CI/CD, infrastructure as code and DevSecOps practices.

Outcomes:

  • • Improved software delivery speed
  • • Enhanced security and compliance
  • • Better cross-team collaboration

Measuring DevOps Success

The DORA metrics for quantifying performance

Understanding whether DevOps efforts are effective requires measurement. The DORA (DevOps Research and Assessment) metrics are widely used to quantify performance.

Research shows that high performers achieve both high speed and high stability—speed and stability are not trade‑offs. Focus on trends rather than absolute numbers and align metrics with organizational goals.

Deployment Frequency

How often deployments occur. High performers deploy multiple times per day, enabling rapid feature delivery and faster feedback.

Lead Time for Changes

Time from code commit to running in production. Shorter lead times indicate efficient pipelines and processes.

Change Failure Rate

Percentage of deployments causing incidents. Lower rates indicate better testing, quality assurance and deployment practices.

Mean Time to Recovery

How quickly service is restored after failure. Faster recovery demonstrates effective monitoring, incident response and rollback capabilities.

DevOps and Site Reliability Engineering

Understanding the relationship between DevOps and SRE

DevOps and Site Reliability Engineering (SRE) are closely related but not identical. Google describes it as: "class SRE implements interface DevOps"

While DevOps is a broad philosophy uniting development and operations, SRE focuses on ensuring reliability and scalability through engineering practices.

Key SRE Concepts

  • • Operations as software engineering
  • • Service-Level Objectives (SLOs)
  • • Error budgets for balancing velocity
  • • Reducing toil through automation
  • • Learning from production

Shared Values

  • • Shared ownership of services
  • • Blameless post-mortem culture
  • • Automation over manual work
  • • Data-driven decision making
  • • Continuous improvement mindset

Ready to Transform Your Software Delivery?

DevOps is more than a buzzword—it's a cultural and technical movement that changes how organizations build, deliver and maintain software.

Successful DevOps adoption is less about specific tools and more about cultivating a culture of shared responsibility, continuous improvement, learning and innovation. Organizations that embrace these principles position themselves to adapt quickly to change, deliver value faster and build resilient systems that delight customers.